Reported but rejected? An Amazon TIC seller's pitfall experience

We provide TIC certification services.

Xiao Wang is a seller on Amazon's North American site, and his children's toys were tested last year and received a CPC report issued by an ISO17025 laboratory. Originally, he thought that this report was sufficient to support the continuous sales of his products on the platform. However, after September when Amazon launched direct verification through TIC, Xiao Wang's link suddenly got removed from the store. The reason was: his compliance report had not been uploaded via TIC. Even if the laboratory report was authentic and valid, it did not meet Amazon's requirements due to the non-compliant submission channel. Xiao Wang urgently contacted several service providers and finally found Ningbo Huabiao Testing (GIG). Under our guidance, he handed over his existing report to the TIC institution for review. Fortunately, the test items met the requirements, and after document compliance confirmation and re-uploading, the product was successfully reinstated in the store. However, due to the delay, he had lost half a month of the peak sales season. This case tells us: under the new regulations, having a genuine and valid report is not enough; it must pass direct verification through TIC. Otherwise, even expensive testing can be wasted. If sellers want to avoid similar losses, they should complete TIC verification as soon as possible. The Huabiao Testing team can not only review your existing reports but also help you with label description rectification and secondary verification to ensure one-stop service. Don't wait until your link is removed before taking remedial action; the cost will be much higher than the verification fee.

We provide TIC certification services.

Experienced: Has served hundreds of sellers across multiple categories such as toys, electronics, and appliances. Higher efficiency: Connects with dedicated project managers, completing the process within 3-5 working days at most. Lower risk: Avoids sellers' links being removed or accounts being restricted due to incomplete information.

Huabiao（GIG） Testing has a highly experienced technical team and advanced testing equipment to provide you with a complete Amazon TIC certification solution. It has passed CMA/CNAS qualification certification, ensuring accurate and reliable test data, and its test reports have international credibility. We help customers manage risks and meet your product market requirements, assisting your products to sell well all over the world.